About me
A passionate tech support professional with proven experience in web management and SEO, specializing in domain registration, hosting, and website optimization to help businesses succeed online.
I help build and optimize websites for peak performance and SEO.
I hold a Bachelor’s degree in Information Technology, providing me with a strong foundation in technology and problem-solving. Over the past two years, I have gained experience in various roles, including customer service, where I developed excellent communication skills and learned how to simplify complex technical concepts for others.
Through my experience in domain, email, and hosting services, I expanded my technical knowledge in website management, domain registration, and troubleshooting. These skills have enabled me to effectively assist clients in resolving issues and optimizing their online presence.
Services
Customer Service & Technical Support
I offer troubleshooting, account management support, and expert guidance on hosting, domains, and website management to keep your online presence running smoothly.
Website Development & Management
I specialize in website development, domain registration, and hosting support to help businesses establish a strong online presence. I also provide customer service and technical support to ensure seamless website performance.
SEO Optimization
I provide on-page SEO, including keyword optimization and meta tags, along with technical SEO audits to improve search rankings and local SEO strategies to boost visibility for your business.
Skills
My Experience
2023-2024
NEWFOLD Digital
PRODUCT SUPPORT ASSOCIATE
With experience as a Product Support Associate for a well-known brand in the domain and hosting industry, I specialize in providing technical support and troubleshooting services. I have a strong background in domain registration, hosting management, and assisting clients with website-related inquiries.
2022-2023
Teleperformace
CLIENT SERVICES ASSOCIATE
As a Client Services Associate, I provided comprehensive support for a wide range of customer needs related to checking and savings accounts. My role focused on delivering exceptional service by addressing account inquiries, resolving issues, and assisting with transactions in a professional and efficient manner.